Terms & Conditions

If you want to rent equipment

Please take the time to read this page. Everything is intended to ensure that everyone is mutually protected in our rental transactions. Responsibilities are also well divided so that everything runs smoothly. If you have any questions after reading this document, please let us know and we will be happy to answer them.

Your credit card number, expiration date and security code are now required for all rentals and will be recorded securely in your file.

Consequently, signing the rental contract implies that you also accept that we deduct, automatically if necessary, amounts to compensate for repair/replacement costs caused by your use or in the event of cancellation or non-compliance. cancellation criteria. This is generally determined within 24 to 48 hours following the return of your rental. Rest assured of our professionalism and honesty in these matters. We carefully check all items at all rentals and are able to note any changes in equipment. To find out more, refer to the rental contract that you will sign upon your departure, on our respective responsibilities in the event of breakdown and loss of equipment.

IDENTIFICATION

The credit card holder must have a driver's license or official ID with name and photo as well as proof of official address to make a rental.

DEPOSIT / PRE-AUTHORIZATION / PROXY >

By credit card only. The person holding the credit card must therefore be present or have completed our authorization form. Cash or “interac” will not be accepted. NON-RESIDENTS OF QUEBEC PAY DEPOSITS IN DOUBLE.

PICKUP

The person responsible for the rental is the holder of the credit card used for deposit / pre-authorization / power of attorney. The credit card holder is the only person authorized to place an order and consequently collect the equipment at the rental counter. The credit card holder may authorize another person to take possession of the equipment. equipment of its rental by the use of our proxy form, but its responsibility remains entirely its own. Or follow the web address http://bit.ly/PROCURATION In this case, the cardholder must appear in person at the first rental. That is, if you want to rent something, but are not If you have a credit card, we will not agree to rent equipment to you. If you can find someone to act as guarantor on your behalf, it is this person who becomes the tenant fully responsible for the rented equipment as explained above. You become the “authorized person” to collect the equipment for its place, even if it is your rental for your purposes. Your name cannot appear on the contract. It also goes without saying that it is your sole responsibility to ensure that the cardholder is aware of and has read our aforementioned “terms and conditions”. As explained above, the cardholder is the sole tenant and responsible for his rental, the rented equipment, and any damage that may occur.

RESERVATION

NO ADVANCE LIMIT

TIME / PRICES

The rental rate applies from the day of departure until the day of return to Photo Service Ltée.

2 hours = 50% of the "one day" rate 4 hours = 75% of the "one day" rate / this is also the night rate (see conditions) 8 hours = 85% of the "one day" rate 1 Day = 24 hours / this is also the "day plus" rate and the "weekend" rate (see conditions) 2nd and 3rd day = add 75% of the "one day" rate for each additional day on the first day NOTE that it is not there are no rates for the 4th, 5th or 6th day, it's 3 days or 1 week. 1 week = 3 times the rate for a day 4 weeks and more = the last week is free

HOURLY RATES

2 hours, 4 hours or 8 hours within store opening hours, the same day.

NIGHTLY RATE

From 4 p.m., return the next day before 9 a.m. You will be charged a full day if you do not meet these strict requirements, as these are the terms of this rate.

DAY MORE

At the price of one day: from 4 p.m. until noon two days later. Please note that you will be billed for an additional day if you do not follow these requirements. This option was created in order to make the task of production teams easier by allowing them to collect the equipment the day before filming and return it promptly in the morning the day after filming. We expect you to return early on the scheduled return day out of respect for the other teams and to give us time to check it and prepare it again for the next tenant. Additionally, you can apply this pricing option for more than one day at a time.

WEEK-END

A total of approximately 65-70 hours at the "one day" price. Pick-up Friday (after 4 p.m. or subject to availability), return Monday before 12 p.m. Pick-up Saturday (after 3 p.m. or subject to availability), return Tuesday before 12 p.m. Exceptionally, "weekend" rentals can be picked up earlier, depending on availability and what we can do. Ask us.

You are going on vacation

If you are planning to go on vacation outside Quebec, it would be to your advantage to purchase travel insurance for rented photo/video equipment. No credit card protects you for this aspect of subcontracting with a third party. Avoid surprises. However, we do not require it, so be prepared for any eventuality. Finally, it is strongly suggested to bring the rental contract with you so that customs officers do not tax you on these items (as well as proof of purchase of your devices)...

CANCELLATION AND FEES

When we take your equipment reservation with a pickup date and time, we will assume that if you cancel the rental, you are aware of the applicable cancellation fees (and billed directly to your credit card without notice).

• Cancellation within 72 hours = no charge Cancellation within 72 hours = 25% of your rental total Cancellation within 48 hours = 50% of your rental total Cancellation within 24 hours = 100 % of your total rental

You still pay your rental if:

• If you fail to contact us to cancel your reservationIf you do not collect your rental at the scheduled time.

SHIPPING

IF APPLICABLE. Shipping costs are covered by the tenant, as well as any damage caused by transport. Only certain customer profiles, at our sole discretion, benefit from this possibility. If this is your first rental, we require that you come in person during your first rental. NO DELIVERY DURING THE FIRST RENTAL.

ASSURANCE

Insurance is the tenant's responsibility. Any damage, loss or theft is at the expense of the tenant.

CERTIFICAT DʼASSURANCES

IT IS YOUR ENTIRE RESPONSIBILITY TO BE INSURED. In certain cases, we will request that proof of insurance be provided to us for rentals where the value of the equipment exceeds $15,000 (or $4,000 in deposit). Concretely, the insurance certificate must include: FLOATING INSURANCE ON VARIOUS PHOTO / VIDEO GOODS for an amount equivalent to the NEW value of the rented goods, for the total duration of the rental contract with Photo Service Ltée. LIABILITY INSURANCE for a minimum limit of $1 million. Photo service Ltée must be mentioned as an additional insured on the two sections previously named, including all civic information (address, postal code, telephone number. We will also ask that this required insurance certificate be faxed to us at (514 ) 849-8628 or sent by email to location@photoservice.ca. WE ARE NOT BROKERS, SPEAK TO YOUR INSURER.

PAYMENT

The method of payment is at your discretion. Cash, credit or debit. The entire amount of your rental is payable before leaving the store; WHEN YOU PICK UP YOUR RENTAL.

RESPONSIBILITY

Photo Service Ltée or its employees cannot be held responsible for any loss of money or time due to missing or defective equipment.

ORDER AND DISCERNMENT

We give you the equipment in a precise order and storage method known to all. For example, there is a technique for rolling cables that you are not supposed to ignore. The "softboxes" are stored according to the rules of the art and, like your entire order, must be returned to us exactly as given at the start of your rental. The same goes for transport crates and their contents; there is an organizational logic to all our storage which is unknown to anyone in the industry, because we do it with full knowledge of the facts, the rules of the art known to all. This allows durability and maintenance for the most pleasant professional use. You are expected to respect this as any professional. At the very least, you should be aware of it.

COLD HOT

Strictly, no photographic equipment, according to the manufacturers, is designed to endure cold or hot temperatures (let alone humidity or water or ice) and it is customary that no equipment is left without direct supervision. For example when parking in a vehicle in the middle of winter or in the back seat in summer with direct sunlight. You are expected to monitor and protect the equipment at all times and never subject it to bad weather or temperature fluctuations.‍

DEMONSTRATION

The demonstration of the operation of the equipment can unfortunately only be summary. We believe that complex systems will be used and handled professionally. Rental equipment is checked before and after each use. However, you must notify us immediately if a problem occurs. We will do our best to resolve it as quickly as possible. If you take it upon yourself to produce a solution without consulting us, you will not be able to resort to any form of compensation/reimbursement. You must consult us.